We're looking for an Associate Account Director who loves leading teams to deliver industry-leading work and establishing strong client relationships. Sound like you?

👋 Who we are

The Good Influence is an award winning social-first creative agency, influencing the world for good though content, community, creativity & conversion.

We power disruptor brands to accelerate their growth and bring purpose into the mainstream. Whether it’s launching Wild Deodorant & Weleda on TikTok or supporting life-saving tech such as R;pple, we are here to harness the power of social: developing creative & engaging content, activating the right influencer partnerships and building vibrant communities!

Good Influence is in our name, but also in our nature. We exist to build brands and communities but also to give back; we donate 1% of our revenue to 1% for the Planet, supporting The Felix Project as well as being a climate positive business.

We’re just over three years old, but as an ambitious and growing team (100% growth YoY) and business (300% growth YoY), we bring together exceptional client service and experience to achieve influence at the scale of a big agency, with the passion of a boutique.

👀 The Role

As an Associate Account Director, you’ll bring together all of our cross functional teams across Strategy, Organic Social, Influencer & Paid Social to deliver industry-leading work for our client roster of change-makers across both retainers and projects. You’ll be confident in executing social-first strategies and outputs to build best-in-class client relationships. You'll play a key role alongside the senior leadership team in defining best practices for both project delivery, client relationships and team development to ensure we deliver at our best.

Client Leadership & Relationship Building

• Act as the strategic lead across assigned client accounts, driving forward long-term value, retention, and growth.
• Build trusted, collaborative relationships with senior client stakeholders, understanding their goals and aligning agency output to meet them.
• Champion a proactive client service approach - ensuring consistent communication, clarity, and responsiveness.

Strategic Oversight & Delivery Excellence

• Lead the development and execution of social-first strategies that blend creative, cultural, and performance goals.
• Collaborate with Strategy, Creative, Influencer, Organic and Paid Social teams to deliver high-impact, insight-led campaigns.
• Ensure all work is delivered on time, on budget, and on brief - upholding operational and creative excellence at every touchpoint.

Commercial & Operational Acumen

• Own financial performance across accounts - including forecasting, budget control, and commercial decision-making.
• Ensure scope, timelines, and deliverables are clear, tracked, and aligned with client expectations and internal resource.
• Identify and capitalise on opportunities for organic growth or upsell across your client portfolio.

Team Development & Cross-Functional Collaboration

• Mentor and support Account Managers, Executives and cross-disciplinary team members - setting expectations, nurturing talent, and driving performance.
• Contribute to a positive and empowered team culture by championing collaboration, problem-solving, and feedback.
• Work closely with the senior leadership team to define best practices for delivery, process, and client management.

Innovation, Culture & Agency Contribution

• Stay ahead of platform, cultural, and audience trends- bringing fresh thinking and relevance to client work.
• Contribute to agency thought leadership, case studies, and new business initiatives when required.
• Help shape and evolve our ways of working, tools, and documentation to drive clarity, creativity, and consistency.

🔍 Who we're looking for:

• Min 5-7 years’ experience working within a social media agency.
• Project manager & organisational juggler: You're a master of organization and getting things done flawlessly, keeping complex campaigns on track and teams humming
• Client lover: You quickly forge genuine client connections, becoming a trusted advisor and go-to expert.
• Team player: You love to mentor and develop your junior team but know how to manage upwards too
• Profitability & Planner: You know a rate card from a scope of work and how to balance the two
• Integrator: You know how to integrate teams to make the magic happen (Strategy, Production, Paid, Influencer)
• Quality controller: You know what good looks like (and bad). Your standards are high, and your eye for detail is sharp.
• Creativity inspirer: You are always on the lookout for inspiration to share with the team
• Trend Hunter: You are on top of trends and innovations and apply these to your clients
• Analytical: Expert in social analytics and acting on intelligence and insights to improve performance
• Attention to detail: You don’t do typos.
• Storyteller: presentation writing, persuasive presenting and new business proposals are a superpower

✨ Our Perks

• Hybrid remote working
• Flexible office hours
• Monthly Travel Budget
• Regular team socials
• Fast growing company and opportunity to grow with team
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give back.
• 25 days holiday allowance (plus the bank holidays)
• WFH allowance
• Monthly Wellness budget
• Flexible hours: We allow our team to set their own time. We trust our team to get their work done on their schedule.
• Company bonus scheme
• Company pension scheme

💰Salary

• Competitive base salary, depending on experience, between £48,000 - £54,000.

🛠️ Tools

• MacBook

🌈 Everyone’s welcome

• We believe that different ideas, perspectives and backgrounds are the cornerstones of creativity. As an equal opportunities’ employer, we welcome applications from all backgrounds, and treat all applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation, or any other equality characteristic.

If you’re here to influence the world for good, then you’ll fit in nicely. We take pride in building a supportive and creative work environment, committed to inclusion, diversity, and representation.